List your shipment.
On CitizenShipper, you can post just about any kind of shipment; from the family pet to large industrial machines and everything in between. Fill out the "Post a Shipment” form and start receiving quotes immediately from customer-reviewed drivers with completed background checks. Just let us know what you would like to be shipped, a few details about dimensions, and your chosen pick-up and drop-off locations. You have the option to upload photos of your shipment, add a description, special instructions, or due dates to your shipment.
Once your shipment is posted, drivers will submit quotes for you to review. CitizenShipper will send you an email for each new bid.
Select your driver.
Once you post your shipment, drivers will submit quotes for you to review. You will receive an email for each new quote submitted. You can check out the driver’s profile and reviews by clicking on their name in the quotes you receive.
You can select the first quote to come in and get your shipment going in a few hours, or wait for more quotes to select the most cost effective one. Most shipments are sent within a week of posting. The timing of selection is entirely up to you.
You can select your driver by clicking the “Select Driver” button in the shipment details page on the CitizenShipper platform, or by following the link provided in an email.
Stay in touch.
You can communicate with a driver through the CitizenShipper platform at anytime. You might want to ask the driver questions to help you make your decision.
Once you have selected your driver, you can chat with them through the CitizenShipper platform before and throughout the entire shipping process. You can settle any details about your shipment, answer and ask questions, or check-in once on the road.
Rate and review.
Once delivery of your shipment is confirmed, you will have the opportunity to let us know how you like CitizenShipper and how well your driver performed. Was your driver punctual? Did they communicate well? Did they take excellent care of your shipment? Reviews are important for both drivers and shippers. When you share your experience, the best drivers rise to the top and neighbors know whom to rely on with their next shipment.
Ready to post your shipment?
Got more questions? Get the all the details in our Help Center.