Reviews for All Paws Headed Home, inc in Murfreesboro,TN

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All Paws Headed Home, inc
Murfreesboro, TN

0 Star Rating: Recommended

based on 27 ratings
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28 months on CitizenShipper
23 completed shipments so far
2 cancelled shipments
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Contract Name: Long Distance from Dallas
Rating:
5/5

Date: Nov 17, 2017
Route: From Dallas, TX to Dayton, OH
Distance: 850 Miles
Comment:

The whole process was easy. They arrived on time at both locations. The kept us informed. Answered their emails promptly. I will use them again and recommend them to everyone.

Contract Name: Cats from Birdsboro
Rating:
5/5

Date: Nov 17, 2017
Route: From Birdsboro, PA to Myrtle Beach, SC
Distance: 477 Miles
Comment:

drivers were great, cared for them as if they were their own. I would highly recommend!

Contract Name: Medium dog from Ocean City
Rating:
1/5

Date: Nov 06, 2017
Route: From Ocean City, MD to Tampa, FL
Distance: 837 Miles
Comment:

Do not I mean do not use this company!!!!! This has been the worst experience I have ever encountered!!! I am horrified. First it started off with me having to contact them over and over again just to get the initial response days prior to pick up. I set it up for my dog being picked up anywhere between the 2nd and 4th at 10 on the 3rd I got an email saying that delays of happened and they won't be picking any buddies dogs off until the 6th or 7th several days later. So I contacted the person be a phone who then we're going to tell me that they weren't able to pick up the phone because their phone was broken. Starting to get a little suspicious don't you think. Well that was my thoughts at least they ended up turning it around and making it so the 6th was absolutely Bella's pick up time now it is 7:30 p.m. on the 5th and I am now being notified that the driver is turning around to go back home for family emergency. I am sitting here in Florida my dog is in Maryland I've set this up almost 2 months ahead of time. The person who has my dog and is watching her until the pickup time is leaving on the 8th and will not be able to watch Bella my dog after that so now my dog is going to be in limbo until I can figure out the means to get her to me. I honestly can't express enough how horrible this experience has been I don't know what I'm going to do and letting me know at 7:30 at night hours prior to the time she would have been picked up yet again. I am in tears shaking.

Contract Name: Cats from Jefferson City
Rating:
1/5

Date: Oct 26, 2017
Route: From Jefferson City, MO to Colorado Springs, CO
Distance: 672 Miles
Comment:

-1/5 Stars seems more appropriate to me. When I booked this driver we had our cats scheduled to be picked up on 10/3 or 10/4. The morning of 10/3 I texted them to get a updated time for pick up. At that time I was informed they was a 2 delay and they would not be there until 10/6. I was informed the driver was delayed coming from Florida but were headed our way as fast as they could. We decided to have our cats picked up from boarding on 10/6 because we were leaving on 10/5 for Colorado. Our cats have never responded well to being boarded so it was tough for us to put them through that. On the morning of 10/6 I received another text that there was another delay and they could not be picked up until 10/11. I was told the van broke down in New York. I never received a reason as to why a van headed to Missouri from Florida ended up in New York. Me and my wife were moving in to our new place 700+ miles from our cats. After 2 delays we knew couldn't trust that the driver would be there to pick them up so I was forced to drive back and pick up the cats without even being able to spend 12 hours in our new home. All paws headed home made a already stressful move to an absolute nightmare. Do not use this service.

Contract Name: Cats from West New York
Rating:
5/5

Date: Oct 18, 2017
Route: From West New York, NJ to Riverview, FL
Distance: 1011 Miles
Comment:

Unfortunately ended up getting my 16 year old cat to her destination a day later than agreed due to the driver becoming ill on the way but I was confident she was being taken care of after meeting the drivers and seeing their set-up. It helped that I was getting texts with picture updates and was able to track their location. The cat is now safely in her new home and at a reasonable price.

Contract Name: Shipment from Clermont
Rating:
3/5

Date: Oct 14, 2017
Route: From Clermont, FL to Monroe, NY
Distance: 981 Miles
Comment:

Got them home saftely but kept my dogs supplies

Contract Name: Small dog from Gordo
Rating:
5/5

Date: Oct 11, 2017
Route: From Gordo, AL to Kimball, MI
Distance: 727 Miles
Comment:

They did a great job.

Contract Name: Small dog from North Port
Rating:
4/5

Date: Oct 09, 2017
Route: From North Port, FL to Prattsburgh, NY
Distance: 1102 Miles
Comment:

Great Job, The drivers were corteous, friendly, and did a wonderful job. The only proble I had were a few communication issues, although that may have been as much my error as theirs. Also my instructions about feeding weren’t followed, however I should have been specific with each driver. All in all a Great Service, I would recommend them to anyone needing to transport an animal, They would certainly be my top choice if I needed the service again!

Contract Name: Medium dog from Aurora
Rating:
5/5

Date: Oct 01, 2017
Route: From Aurora, IL to Pinehurst, NC
Distance: 658 Miles
Comment:

Thank u so much

Contract Name: Cats from El Reno
Rating:
5/5

Date: Oct 01, 2017
Route: From El Reno, OK to Emporia, KS
Distance: 224 Miles
Comment:

My Driver did an outstanding job I was very impressed and very happy with the service and the way they handle Mike Pat I would recommend them to anybody I think it's a very unique service and I think it has great potential and I would use it again without hey doubt

Contract Name: Medium dog from Philadelphia
Rating:
5/5

Date: Sep 30, 2017
Route: From Philadelphia, PA to New Bern, NC
Distance: 362 Miles
Comment:

Excellent communication and transporting. Reasonable prices. I will definitely be using them again in the future.

Contract Name: Furniture from New York
Rating:
5/5

Date: Sep 29, 2017
Route: From New York, NY to Wayland, MA
Distance: 174 Miles
Comment:

Lovely people and did a great job!

Contract Name: Cats from Leander
Rating:
1/5

Date: Sep 26, 2017
Route: From Leander, TX to Albany, NY
Distance: 1572 Miles
Comment:

First, we were promised a tracking link, a call the day before drop off with 4 hour window, and a call day of with a 2 hour window. We were assured by the drivers that they would be in Albany Saturday night - a day ahead of us. I had my dad - an independent contractor - arrange to meet them, and in doing so lost billable hours of work Didn't find out until Saturday evening that they weren't even going to make it Saturday. We arranged Sunday at 9am. Again my dad was there for them, they were not. I told them just to drop off at 9 pm when me dad was going to be there to meet us. Then, and this is the worse part, we had pre-packaged every meal that they would need. They're on a prescription food, need a set amount, and have a medication added to it I pre-measured every meal, added the correct dosage of medication, and labeled each bag with a name and meal time (am, lunch, pm). I made it easy. Not only were the bags barely used when we got here, but there was DOG food in their dishes and in a couple of the pre-measured, labeled bags. The implications of this is infuriating. Their belongings that were in labeled box apparently got moved to a different box, which was missing things we had sent and had things that didn't belong to us. They had to use the disposable litter box that we had sent for my dad to give them at drop off because they only had a box for 1 cat, despite being clearly informed there were 2. My father had to spend time and money improvising a litter box that ended up not even being needed because of late drop off. This was a disaster. They only good thing that I can say were that the drivers were nice. I've tried to email them to discuss this, but a week has passed with no reply.

Contract Name: Large dog from Paducah
Rating:
5/5

Date: Sep 18, 2017
Route: From Paducah, KY to Weeki Wachee, FL
Distance: 688 Miles
Comment:

I would suggest them to anyone, very professional!!! I could tell they enjoyed all our fur babies!! We are so greatful.

Contract Name: Small dog from Sparta
Rating:
5/5

Date: Sep 15, 2017
Route: From Sparta, WI to Portland, ME
Distance: 1021 Miles
Comment:

I was contacted promptly and was offered an awesome rate. I ended up not needing to ship my dog and they were very understanding.

Contract Name: Small dog from Cape Coral
Rating:
5/5

Date: Sep 12, 2017
Route: From Cape Coral, FL to Millville, NJ
Distance: 968 Miles
Comment:

Extremely great service in caring for my pets.would definitely recommend them

Contract Name: Small dog from Athens
Rating:
5/5

Date: Sep 12, 2017
Route: From Athens, TN to Clifton, NJ
Distance: 683 Miles
Comment:

Really good, fast and responsible. Thanks again guys

Contract Name: Cats from Hollywood
Rating:
5/5

Date: Aug 25, 2017
Route: From Hollywood, FL to Livingston, NJ
Distance: 1073 Miles
Comment:

I own two pedigree Persian cats, age 14. They never enjoyed travel, via short rides to vet or groomer, or a plane trip. They came to me in good health, and happy. The drivers kept me informed, sent picture and filled me in upon arrival. I have zero complaints and would recommend this company to anyone.

Contract Name: Large dog from Hollywood
Rating:
5/5

Date: Aug 25, 2017
Route: From Hollywood, FL to New Bedford, MA
Distance: 1199 Miles
Comment:

They did such and amazing job getting my dog from Florida to Ma we were also able to track them during this trip!!

Contract Name: Medium dog from Houston
Rating:
5/5

Date: Aug 19, 2017
Route: From Houston, TX to San Antonio, TX
Distance: 187 Miles
Comment:

Very accountable and professional. If they said they would do something they did it and on time as well. Also seemed to care for animal

Contract Name: Large dog from Atlanta
Rating:
4/5

Date: Aug 16, 2017
Route: From Atlanta, GA to Hillside, NJ
Distance: 736 Miles
Comment:

My puppy arrived safe and happy. I would definitely recommend this company.

Contract Name: Medium dog from San Antonio
Rating:
5/5

Date: Aug 16, 2017
Route: From San Antonio, TX to Vandergrift, PA
Distance: 1313 Miles
Comment:

They transported my dog San Antonio to Pennsylvania he arrived safe and happy they said he was a good boy on the trip!!!!!!

Contract Name: Small dog from Pearland
Rating:
5/5

Date: May 15, 2017
Route: From Pearland, TX to Miami Beach, FL
Distance: 962 Miles
Comment:

Great service! They provided a link where we could track their location and my puppy was happy.

Contract Name: Medium dog from Jasper
Rating:
5/5

Date: May 12, 2017
Route: From Jasper, TN to Albany, GA
Distance: 255 Miles
Comment:

Amazing team!! Picked up our new pet and delivered same day. Sent a google link so we could check there location at any time. I would highly recommend and use them anytime!!

Contract Name: Cats from Boynton Beach
Rating:
5/5

Date: May 07, 2017
Route: From Boynton Beach, FL to Travelers Rest, SC
Distance: 607 Miles
Comment:

Wonderful service and fantastic people. I'm so thankful for their competence, follow-through, and professionalism. I highly recommend their pet transport service.

Contract Name: Small dog from Mount Vernon
Rating:
5/5

Date: Apr 21, 2017
Route: From Mount Vernon, KY to Port Charlotte, FL
Distance: 728 Miles
Comment:

Timely and our puppy arrived happy!

Rating:
5/5

Date: Jun 30, 2015
Comment:

All Paws Headed Home, inc is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

Our experience is extensive with ground transport. We work with breeders, brokers, customer moves, private buyers rescues. We take great pride in our servicea. We supply size appropriate during transport, treats, supplies needed during transport and lots of love. We carry general liability insurance to cover your pet during transport. We stay in pet friendly hotels when we do stay and your pet comes inside. Let me know if you have any questions or concerns. Our terms and conditions: 1. All pets must have a proof of rabies vaccination and up to date shots 2. A bath within 24 hours to make sure the pet is clean and free of fleas and tics. 3. Enough food for the trip. A blanket or towel to put in the the kennel that we supply along with a toy or chew item. 4. Any paperwork being sent to the new owner. 5. All items marked with the pets name.
  • Vehicles: We have 3 vans that we use.
  • DBA: All Paws Headed Home, inc

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkFacebook verified
  • checkBackground check

Achievements:

10 Shipments Completed 10 Pet Shipments Completed May Send and Receive Contact Information Background Screening Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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