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Reviews for Alpha Omega in Falls church,VA

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Alpha Omega
Falls church, VA

0 Star Rating: Recommended

based on 20 ratings
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13 months on CitizenShipper
16 completed shipments so far
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Contract Name: Large dog from Williamsburg
Rating:
1/5

Date: May 06, 2017
Route: From Williamsburg, VA to Costa Mesa, CA
Distance: 2312 Miles
Comment:

Dog was never shipped I had to have someone pick my dog up from a police station. It has been three days and my dog still hadn't left the state as I was told multiple times he was enroute. Then I stopped getting replies via text email etc and the phone numbers provided we disconnected. So I cantacted law enforcement authorities as I worried. They further figured out the transport van was stolen from Maryland from a rental company and the driver was apprehended and my pet along with others weren't shipped due to the companies legal downfalls. Just use another driver... i lost money and time and still now pup. Just my personal expierience with alpha omega......

Contract Name: Small dog from Mount Vernon
Rating:
5/5

Date: Apr 27, 2017
Route: From Mount Vernon, MO to Swanton, OH
Distance: 613 Miles
Comment:

Ric was awesome!! She took awesome care of my little one. I got constant updates and she even bathed my pup. They did everything for the dogs!!

Contract Name: Cats from Indianapolis
Rating:
5/5

Date: Apr 15, 2017
Route: From Indianapolis, IN to Port Richey, FL
Distance: 816 Miles
Comment:

This was such a great service..very nice people..kept us updated all the way and let us know are pet was being truly cared for..sent pics with updates on their travel progress.would recommend them to friends and family..thank you so much for safe travels with our fur baby..

Contract Name: Large dog from Euless
Rating:
5/5

Date: Apr 11, 2017
Route: From Euless, TX to Rockford, IL
Distance: 784 Miles
Comment:

What a great service! Alpha omega took great care of my dog during travel. If you care about your pet as much as I do please look at their reviews, and feel secure using them. Thanks again Ric.

Contract Name: Small dog from Dayton
Rating:
5/5

Date: Apr 10, 2017
Route: From Dayton, OH to San Antonio, TX
Distance: 1079 Miles
Comment:

Thanks for shipping our dog!

Contract Name: Cats from Kent
Rating:
5/5

Date: Apr 09, 2017
Route: From Kent, OH to Colorado Springs, CO
Distance: 1250 Miles
Comment:

Got the cat there when I needed it to be there

Contract Name: Large dog from Alexandria
Rating:
5/5

Date: Apr 04, 2017
Route: From Alexandria, VA to Joshua Tree, CA
Distance: 2185 Miles
Comment:

Ric was amazing. she provided me with constant pictures and updates of my dog on a daily basis. They was able to pick my dog up the same day and got him delivered to me in less than a week. I would recommend this service any time! Thank you so much.

Contract Name: Cats from New York
Rating:
5/5

Date: Apr 03, 2017
Route: From New York, NY to Peoria, AZ
Distance: 2142 Miles
Comment:

We were given daily updates on the progress of our pets (3 cats and 1 dog). A cross country trip can be stressful on pets but Ric was very patient. The entire experience was professional and courteous including convenient door-to-door delivery. We would definitely recommend and reuse Ric's service.

Contract Name: Medium dog from Shelby charter Township
Rating:
5/5

Date: Mar 27, 2017
Route: From Shelby charter Township, MI to Utica, NY
Distance: 396 Miles
Comment:

They kept me informed of their location, sent pictures every time they stopped for a brake. Amazing and caring people. Definitely will use them again if needed. I would recommend them to everyone. Thank you again for bringing our baby home!

Contract Name: Medium dog from Forney
Rating:
5/5

Date: Mar 20, 2017
Route: From Forney, TX to Columbia, PA
Distance: 1216 Miles
Comment:

Im so happy that I had such great people transporting my baby girl. Im also happy they had safe travels. They kept me updated with pictures the entire way.. Thanks again for bringing my girl home, and for being such great people!<3

Contract Name: Large dog from New York
Rating:
5/5

Date: Mar 13, 2017
Route: From New York, NY to Brandon, FL
Distance: 1003 Miles
Comment:

I'm very pleased they pick up my dog Max in brooklyn to Brandon Florida he was well taken care of now my daughter and Max is reunited and happy.

Contract Name: Furniture from Charlottesville
Rating:
2/5

Date: Mar 12, 2017
Route: From Charlottesville, VA to Atlanta, GA
Distance: 440 Miles
Comment:

They got it to me, but that's about it. Payment was more complicated than it needed to be. They required a deposit at pick up and wanted cash... but pick up was not my location, it was an auction house. So they reluctantly took my payment via square. They picked it up and dropped it off. Would have liked a bit more notice, but not horrible. At pick up, they wanted cash again, wanted me to go to a bank on Sunday to get cash. Like most people I don't keep too much in cash and the late notice didn't allow me to prepare ahead of time. Anyhow, they reluctantly took my payment again via square, I offered to cover the 2% charge from square. I would have recommended them if they didn't sit in their nasty van and attempt to lecture me on how it's my fault I didn't have cash for them. Overall, not professional, but they did deliver it. Find someone else if you would like my advice.

Contract Name: Medium dog from Escondido
Rating:
1/5

Date: Mar 09, 2017
Route: From Escondido, CA to Broken Arrow, OK
Distance: 1220 Miles
Comment:

Friday 2/24 4:52 PM ME: Hi Erica- Dog will be at 1015 Birch Ave., Escondido, CA 92027 ME: I’m not sure how this whole thing works and an am a little worried about this situation. A nice lady named Bonnie is keeping my father’s dog on a temporary basis. I told her the dog would be picked up Sunday. She’s wanting to know when and who to expect. Sunday, 2/26/17 6:43 PM ERICA: Good evening Bonnie. We are back on schedule and have enjoyed a pleasant into and conversation with Bonnie today. We are able to commit to pickup your parents pet late this evening with Bonnie’s permission. She has given us great detail regarding care of the dog during transport. So we wanted to keep you informed. Also I don’t know if our correspondence included that a payment of half is due upon time of pickup and balance due at cod time of delivery. We are able to take payment via credit card that will be processed to my name directly for security. Please confirm. Regards and thank you. Erica ME: Hello Erica - this is Jennifer. Bonnie is the lady keeping my dad’s dog. I’m waiting to hear from her when the dog is picked up. Will it be soon? ERICA: Hi. Driver is enroute and his confirmed it will be between 10 PM to 11PM this evening. ME: OK. When Bonnie texts me that dog has been picked up, I’ll make payment. Thank you Erica. ERICA: You are most welcome. ME: Do I make the payment at the same sight I paid deposit already? ERICA: The payment you paid to Citizenshipper is their fee for their service only. The shipment fee is paid directly to the transporter. I am sorry, Citizenshipper has not updated the site for over 6 months to let shippers clearly understand this. ME: Do you have a website or some secure place to enter my CC#? ME: Erica, how do I make pmt? ERICA: Our clients agreeus to go online or in person thru Walmart Moneygram or they give me their credit card number and I charge the fee thru the same service so that payments are received in realtime since our clients are national. ME: In a text message? ME: Erica, can u call me for CC transaction? ERICA: Yes I will call you when pickup is complete. Thank you. ME: Erica, I’ll be 1:00 AM locally. Can we do this now before I go to bed? ERICA: OK, I will call in 5 minutes. Monday, 2/27/17 9:17AM ERICA: Good morning Jennifer. Hope all is well. Pickup was successful last night around 12AM. So I dog enroute. Wanted to let you know am ready to charge $280 on your credit card. Please confirm authorization with “Yes $280 AUTHORIZED USING CARD ENDING XXXX”. Thank you. ME: Ye. ME: Yes. ERICA: OK, thank you. ERICA: Have a fantastic day! Pics coming shortly. ME: $280? I thought amt due was $240, total price being $480? ERICA: Sorry Yes $240. ERICA: Unfortunately the transaction did not go thru. ERICA: Is there any way that you can do a western union transfer yourself with your card and send to ERICA WHITEHURST in VIRGINIA ME: O no! I’m at cardiologist appt. ERICA: Thats ok you can do when u have time. ME: Wonder why it did not go thru?? ME: What about Paypal? Monday, 2/27/17, 10:57 AM ME: Erica, please run my card again. I don’t feel comfortable paying with Western union. I have no recourse. ME: By the time we get this straightened out, the dog will be here tomorrow. I’ll have cash in hand when driver delivers dog. Monday, 2/27/17, 5:19 PM ME: Erica - I dropped your call. Please call me back if you need to ERICA: Jennifer sorry my phone ran out of power. I am asking can you please correct his misunderstanding in writing and email back to Jennifer with Citizenshipper. Thank you. (PICTURE OF DOG SENT BY ERICA) ME: Yes. Can I give Hussein $480. cash when he delivers dog? (PICTURE OF $480.00 CASH SENT BY ME TO ERICA) ERICA: I 150% believe you have payment but it is cashflow for our business. I hope you understand. Would you mind making a secure payment from VENMO. I can send you a request and you can pay with your card? Please let me know. Thank you. ME: I’m looking it up right now…don’t even know what it is. ME: OK, I set up acct. under XXXXXXXX@ ERICA: Thank you ERICA: Check your email. ME: OK I see email. Now what. ME: Just some comments between u and heather nolan. ME: Are you Erica gaballa?? ERICA: Yes. ERIA: That sas her payment for her pet transport. ME: Ok, ok…. ERICA: She paid half which was $325. ERICA: Did you get request for payment from me or you can send a payment to e2eenterprises@aol.com ME: OK, it’s showing on my credit card right now ME: Please let men know when payment shows on your end! ERICA: Got it….THANK YOU SO MUCH!! Monday 2/27/17 8:09PM ERICA: She’s been great! Very calm and personable. (PIC OF DOG SENT BY ERICA) Tue, 2/28, 12:19PM (PIC OF DOG SENT BY ERICA) Tue. 2/28/17 2:32 PM ME: Any ETA yet? ERICA: I will let you know today delivery date and approximate time. Tue. 2/28/17 4:04 PM ME: OK Wednesday, 3/1/17 8:42 AM ME: Hope all is well today. Wednesday, 3/1/17 10:11 AM ME: Any ETA yet? ERICA: Good morning. Based on drivers travel rate he should arrive late thursday evening or first thing Friday morning. ME: OK. Thanks. We’ll be waiting for a phone call. ERICA: OM. Have a great rest of your day. ERICA: OK….typo sorry. Thursday, 3/2/17 6:33AM ME: Hello, Erica. Do we have an ETA yet for Thursday morning? (AT THIS POINT, I ASKED TO BE IN DIRECT CONTACT WITH THE DRIVER, HUSSEIN) NEW CONVERSATION THREAD WITH DRIVER, HUSSEIN: Thursday, 3/3/17 11:45 AM (PIC OF DOG) HUSSEIN; She’s OK and quite baby. ME: Great. ME: Looking forward to seeing her soon. Friday, 3/4/17 7:26 AM ME: Good morning. Do you have an ETA for today? Friday, 3/4/17 10:19 AM ME: Hello- Can you give me a drop-off time today. We miss this dog. HUSSEIN: Tomorrow morning. ME: Oh wow, it’s been almost a week. ME: Can you let me know where you are? HUSSEIN: Utah, close to Colorado board ME: Oh wow. It must be cold there. HUSSEIN: Yep a little. Saturday, 3/5/17 9:03 AM ME: Good morning! How is the journey? HUSSEIN: Good morning Jennifer. I apologize for inconvenient situation I know I told you I’ll do in the morning but Last the truck tire blowed up so I had to wait until the tire shop open and change it, so everything is ok now and start driving, SO it will be today evening to deliver, I’m in Kansas now. ME: Thank you for letting me know. We will stay home tonight and wait to hear from you. Safe travel. Saturday 3/5/17 8:47 PM ME: Let me know when you are near because I have young children sleeping and the dogs will bark. Thanks! Saturday 3/5/17 10:28 PM ME: It’s getting later than we thought. We’ll wait up longer. Any ETA yet? Sunday, 3/6/17 7:57 AM ME: I hope everything is OK and that our dog is alright. Did something happen and will you be bringing her today? ME: I’d love to see a picture of our dog. Kinda worried about her because she is so old and has tumor.

Contract Name: Small dog from Raleigh
Rating:
5/5

Date: Mar 07, 2017
Route: From Raleigh, NC to Sheboygan, WI
Distance: 730 Miles
Comment:

Did an awsome job

Contract Name: Car Door
Rating:
5/5

Date: Mar 07, 2017
Route: From Edgewood, MD to Columbus, OH
Distance: 360 Miles
Comment:

Good communications. Delivered in timely manner.

Contract Name: Long Distance from San Pablo
Rating:
5/5

Date: Mar 05, 2017
Route: From San Pablo, CA to Peculiar, MO
Distance: 1505 Miles
Comment:

He was on time picking up my package. Fairly short on his delivery time which was great. He had a small hiccup that made him a day late (tire blow out in the middle of nowhere) but things happen and he delivered it unharmed. He stayed in contact throughout the delivery process. His correspondence are sometimes delayed for most of the day though. (I just assume he is driving)

Contract Name: Medium dog from Pittsburgh
Rating:
5/5

Date: Mar 03, 2017
Route: From Pittsburgh, PA to Virginia Beach, VA
Distance: 336 Miles
Comment:

Overall I was very satisfied. Ric texted pictures along the way and on arrival. She arrived later than we had planned, however she had notified me of this as there was unexpected traffic.

Contract Name: Large dog from Las Vegas
Rating:
5/5

Date: Feb 23, 2017
Route: From Las Vegas, NV to Grapeland, TX
Distance: 1174 Miles
Comment:

Thank you so much for getting my baby safe to his destination and being prompt and early actually keep up the good work, thank you for sending me pictures during your trip ease my mind

Contract Name: 1 Bedroom Apartment from Los Angeles
Rating:
5/5

Date: Feb 17, 2017
Route: From Los Angeles, CA to Dallas, TX
Distance: 1238 Miles
Comment:

WOWTASTIC!!!! EVERYTHING WAS DONE PERFECTLY!!!

Rating:
5/5

Date: Jan 17, 2017
Comment:

Alpha Omega is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

Over 30 years driving experience and 20 years delivery and hauling experience both for courier/construction/ hauling/baggage delivery.
  • Vehicles: 26 ft F750 Box Truck with Liftgate, 2008 Black 4 Door Chevy Silverado 1500 4x4 ,2015 Kia Optima 4 door, 2005 Lexus 330 SUV
  • DBA: Alpha Omega
  • US DOT: 2097300

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkFacebook verified
  • checkBackground check

Achievements:

10 Shipments Completed 10 Pet Shipments Completed Background Screening Completed DOT Check Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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