Reviews for Empire Transport in Riverhead,NY

Profile Picture
Empire Transport
Riverhead, NY

based on 21 ratings
Profile Picture
10 months on CitizenShipper
19 completed shipments so far
2 cancelled shipments
Contract Name: Furniture from Buffalo
Rating:
5/5

Date: Mar 21, 2017
Route: From Buffalo, NY to New York, NY
Distance: 292 Miles
Comment:

Bobby really went out of his way for me to make this job happen, he's someone you can definitely count on! He was extremely dedicated throughout the process (which was complicated in my case). Great communication and a really nice guy too. Furniture was picked up and delivered exactly as requested, and I received everything in perfect condition - I'd definitely hire him again.

Contract Name: Shipment from Lake Worth
Rating:
5/5

Date: Mar 21, 2017
Route: From Lake Worth, FL to Rossville, GA
Distance: 652 Miles
Comment:

Picked up and delivered my bike on time and not a scratch on it! Thanks Bobby!

Contract Name: Large dog from Columbia
Rating:
5/5

Date: Mar 14, 2017
Route: From Columbia, SC to Brandon, MS
Distance: 526 Miles
Comment:

Bobby was awesome! He kept letting me know where he was during The 12 hour drive. He constantly stoped and let me dog walk.

Contract Name: Shipment from Richmond
Rating:
5/5

Date: Mar 12, 2017
Route: From Richmond, KY to Pensacola, FL
Distance: 534 Miles
Comment:

Bobby was top-notch. He made sure my son's motorcycle was secured and went above and beyond to meet him off base to make the delivery. He is personable and professional and I will definately use him again for anything I need shipped. Great customer service and contact.

Contract Name: Shipment from New York
Rating:
5/5

Date: Mar 11, 2017
Route: From New York, NY to East Islip, NY
Distance: 41 Miles
Comment:

Very good in every area you want, communication, promptness, and keeping to his word. I would DEFINITELY use and recommend using Empire again! Thank you very much Robert! Rob

Contract Name: Small dog from New York
Rating:
5/5

Date: Mar 10, 2017
Route: From New York, NY to Syracuse, NY
Distance: 197 Miles
Comment:

Not only did Bobbie bring me my new service/show puppy safe and sound he went above and beyond to make the whole exsperience easy on me and my family. He ended up driving my pup two more hours out of his way straight to my front door. so i didnt have to leave my home fresh out of surgery at no extra charge. already being about 1200$ less then then another big named nyc pet transport company. who told me my puppy would be kept in there boarding kennel for two days and they could only bring him two hours away from where i am. Bobbie even camped in his car in the middle of nyc overnight to make sure my new additon got picked up on time and brought home to me safe. Bobbie seemed to care deeply about making sure my puppy was happy durring his long journey home. walking him every few hours he stoped and purchased him food. And kept in contact with me so i knew how the pup was doing and wouldnt be nervous. the dog was so comfortable with him by the time he pulled in are driveway the puppy didnt want to leave bobbie or his van lol. The pups breeder and i plan to use his services again anytime we need one of are pups transported. we strongly suggest you do to! Thanks again bobbie for getting him to me safe Pretty Boy Flyod the basset pup thanks you aswell :)

Contract Name: Shipment from Ijamsville
Rating:
5/5

Date: Mar 10, 2017
Route: From Ijamsville, MD to Louisville, KY
Distance: 454 Miles
Comment:

Superfast shipping! Excellent communications, great attitude. It was apparent that Bobby really cares about the motorcycles he ships! Would definitely recommend and use again.

Contract Name: Shipment from Clarksville
Rating:
5/5

Date: Mar 04, 2017
Route: From Clarksville, TN to Rutherfordton, NC
Distance: 302 Miles
Comment:

Great guy & Great service. Went above and beyond . Couldn't ask for a more nicer or professional individual. Thank you very much!!! I will contact you the next time I need something shipped. This shipper was given a very strict and almost impossible deadline (at last minute) and he pulled it off perfectly. Thank you again.

Contract Name: Long Distance from Uniondale
Rating:
5/5

Date: Jan 28, 2017
Route: From Uniondale, NY to Katy, TX
Distance: 1460 Miles
Comment:

There is no word to express the wonderful service I got from Robert. He communicated with me all the way. He is very honest. I would recommend him any day. He has a great personality and great customer service. Thank you for everything. Great job.

Contract Name: 3-Wheeler from Harker Heights
Rating:
5/5

Date: Jan 27, 2017
Route: From Harker Heights, TX to Miami, FL
Distance: 1114 Miles
Comment:

Bobby did a awesome job. Kept me informed every step of the way. Couldn't ask for a better guy. A+++++ service. Definitely will use again.

Contract Name: Furniture from Reisterstown
Rating:
5/5

Date: Jan 23, 2017
Route: From Reisterstown, MD to Zachary, LA
Distance: 1013 Miles
Comment:

Bobby was a true professional. I had antique furnishings to transport, and his work wrapping everything very carefully and delivering to my customer was excellent. Thank you ! Will use Empire Transport again.

Contract Name: Medium dog from Miami Beach
Rating:
5/5

Date: Jan 18, 2017
Route: From Miami Beach, FL to East Northport, NY
Distance: 1113 Miles
Comment:

Bobby was very communicative with me the whole trip - updating me on his location and letting me know how my puppy was doing. Would definitely use him again!

Contract Name: Furniture from Atlanta
Rating:
5/5

Date: Jan 15, 2017
Route: From Atlanta, GA to Cornelius, NC
Distance: 232 Miles
Comment:

Quick delivery, personable guy, good price. Thanks!

Contract Name: Medium dog from Fort Meade
Rating:
5/5

Date: Jan 02, 2017
Route: From Fort Meade, MD to Montgomery, TX
Distance: 1232 Miles
Comment:

Awesome job. Guys were great and very accomadating. Delivery was swift and the dog was treated very well.

Contract Name: Electrical from Crestwood
Rating:
5/5

Date: Dec 31, 2016
Route: From Crestwood, KY to Bellmore, NY
Distance: 653 Miles
Comment:

Delivered my TV safe and sound. Quick turnaround and amazing person to deal with.

Contract Name: Shipment from Charleston
Rating:
1/5

Date: Dec 24, 2016
Route: From Charleston, WV to Cranston, RI
Distance: 589 Miles
Comment:

I hired Rob to transport a motorcycle from West Virginia to me here in RI. He was quick to communicate and agree upon a price. I paid the deposit immediately and provided him with all the details as requested. He told me he would pick up the bike Monday afternoon or Tuesday morning. Dec 19/20, this would have it here for Christmas. Since it is a gift it was important to have it here on time. Well Rob never showed up to pick up the bike. Today is Christmas eve and it is still in West Virginia . I have attempted to contact him several times via text, telephone, email and messenger here on this site. He has not responded to any of my messages. I find it disturbing that someone can ignore an agreement of this nature and especially on Christmas! If you are considering hiring Rob/Empire Transport I highly recommenced that you reconsider. Merry Christmas Rob, may 2017 bring karma to your doorstep.

Contract Name: Shipment from Columbia
Rating:
5/5

Date: Dec 22, 2016
Route: From Columbia, SC to Brookville, OH
Distance: 446 Miles
Comment:

Robert was very informative and professional from start to finish. He was also very kind and nourishing to our pet Hamster that he transported from SC to OH. I would recommend Him any time.

Contract Name: Shipment from Round Rock
Rating:
5/5

Date: Dec 21, 2016
Route: From Round Rock, TX to Palmview, TX
Distance: 294 Miles
Comment:

Robert was really fast. When asked to get it, he was on his way. I was impressed. He also brought help to unload my cycle. Would I use him again? You bet. Thanks Robert for a job well done.

Contract Name: Shipment from Asbury Park
Rating:
5/5

Date: Dec 18, 2016
Route: From Asbury Park, NJ to North Charleston, SC
Distance: 608 Miles
Comment:

Bobby the man! Great delivery, kept me informed all the way. Highly recommended.

Contract Name: Cats from Rocky Mount
Rating:
5/5

Date: Dec 14, 2016
Route: From Rocky Mount, NC to Pompano Beach, FL
Distance: 684 Miles
Comment:

Robert was awesome! Very friendly and professional. Took good care of my cats. Both of my cats were comfortable, even the one who doesn't like strangers! When he arrived at the destination, the cats ended up not being able to be delivered to my friend. Robert stayed on the phone with me and helped me find a solution, instead of just dropping them off at shelter. He was very patient with me while I was busy panicking. Robert did deliver my cats back to me. In pretty much a 24 hour period, he picked up my cats from NC, drove down to FL, and drove back up to NC to bring them back. Robert is very reliable and I would always trust him with my cats! Also he has reasonable rates even with the non-delivery fee added in compared to other companies I was looking at. I will definitely be working with him again in the future! Thank you so much! I'm am extremely grateful that he just didn't bring my babies to a shelter when they couldn't be taken.

Rating:
5/5

Date: Dec 10, 2016
Comment:

Empire Transport is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

We perform a multitude of services with the correct vehicles and trailers to get the job done with over 10 years experience that includes but is not limited to, animal transfer, Enclosed Auto Shipping for motorcycles and all kinds of cars/equipment and other client needs. Enclosed Auto Shipping provides valuable protection against Mother Nature where open shipping leaves your property vulnerable to damage. We always encourage shippers to get the best deal possible that matches the service they require. Empire Transport only provides expedited service to its clients, with no fee increases. The service we provided to our clients will be a door-to-door service giving the shipper state of mind with 100% cargo coverage on all cargo shipped via Empire Transport. Your cargo is fully covered by the corporations insurance on all our vehicles with no deductible to you. Empire Transport agrees to provide a transport service as close to the agreement as possible in accordance with your instructions so your property is always protected and safe. Golden Key Transport is committed to maintaining your confidence and trust, so the following privacy policy is to protect your personal information. Empire Transports is Commitment to your safty & security our encryption billing software cannot be matche,and only staff trained to handle personal information, complaints or requests will be privy to your info. All Empire Transport agents and contractors with access to personal information are bound to adhere to this policy as part of their contract with Empire Enterprise LLC.
  • Vehicles: Please read the Terms and Conditions: it is imperative the shipper receive their property on schedule. The Shipper shall designate an agent or proxy if for any reason they are unavailable to pickup the cargo on the pickup/drop off day. Empire Enterprise LLC. Requires 24 hour notice if shipper will be late and Empire Enterprise LLC. is not responsible for any storage fees for pickup/delivery at any storage facility. The shipper will have to pay $175.00 for everyday our driver either has to wait for pickup or deliver the cargo. The shipper also agrees to pay all storage fees prior to pick. Pick up and delivery is from your door to door unless restrictions prohibit this service. This agreement and any discussed shipment details supersedes all prior written or oral representation of Empire Enterprise LLC. and constitutes the entire agreement between shipper and Empire Enterprise LLC. and may not be changed except in writing signed by an officer of Empire Enterprise LLC.
  • DBA: Empire Transport
  • EIN DOT: 814207342

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkFacebook verified
  • checkBackground check

Achievements:

10 Shipments Completed Background Screening Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

×