Reviews for Empire Transport in Riverhead,NY

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Empire Transport
Riverhead, NY

based on 13 ratings
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11 completed shipments so far
1 cancelled shipment
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Contract Name: Long Distance from Uniondale

Date: Jan 28, 2017
Route: From Uniondale, NY to Katy, TX
Distance: 1460 Miles

There is no word to express the wonderful service I got from Robert. He communicated with me all the way. He is very honest. I would recommend him any day. He has a great personality and great customer service. Thank you for everything. Great job.

Contract Name: 3-Wheeler from Harker Heights

Date: Jan 27, 2017
Route: From Harker Heights, TX to Miami, FL
Distance: 1114 Miles

Bobby did a awesome job. Kept me informed every step of the way. Couldn't ask for a better guy. A+++++ service. Definitely will use again.

Contract Name: Furniture from Reisterstown

Date: Jan 23, 2017
Route: From Reisterstown, MD to Zachary, LA
Distance: 1013 Miles

Bobby was a true professional. I had antique furnishings to transport, and his work wrapping everything very carefully and delivering to my customer was excellent. Thank you ! Will use Empire Transport again.

Contract Name: Medium dog from Miami Beach

Date: Jan 18, 2017
Route: From Miami Beach, FL to East Northport, NY
Distance: 1113 Miles

Bobby was very communicative with me the whole trip - updating me on his location and letting me know how my puppy was doing. Would definitely use him again!

Contract Name: Furniture from Atlanta

Date: Jan 15, 2017
Route: From Atlanta, GA to Cornelius, NC
Distance: 232 Miles

Quick delivery, personable guy, good price. Thanks!

Contract Name: Medium dog from Fort Meade

Date: Jan 02, 2017
Route: From Fort Meade, MD to Montgomery, TX
Distance: 1232 Miles

Awesome job. Guys were great and very accomadating. Delivery was swift and the dog was treated very well.

Contract Name: Electrical from Crestwood

Date: Dec 31, 2016
Route: From Crestwood, KY to Bellmore, NY
Distance: 653 Miles

Delivered my TV safe and sound. Quick turnaround and amazing person to deal with.

Contract Name: Shipment from Charleston

Date: Dec 24, 2016
Route: From Charleston, WV to Cranston, RI
Distance: 589 Miles

I hired Rob to transport a motorcycle from West Virginia to me here in RI. He was quick to communicate and agree upon a price. I paid the deposit immediately and provided him with all the details as requested. He told me he would pick up the bike Monday afternoon or Tuesday morning. Dec 19/20, this would have it here for Christmas. Since it is a gift it was important to have it here on time. Well Rob never showed up to pick up the bike. Today is Christmas eve and it is still in West Virginia . I have attempted to contact him several times via text, telephone, email and messenger here on this site. He has not responded to any of my messages. I find it disturbing that someone can ignore an agreement of this nature and especially on Christmas! If you are considering hiring Rob/Empire Transport I highly recommenced that you reconsider. Merry Christmas Rob, may 2017 bring karma to your doorstep.

Contract Name: Shipment from Columbia

Date: Dec 22, 2016
Route: From Columbia, SC to Brookville, OH
Distance: 446 Miles

Robert was very informative and professional from start to finish. He was also very kind and nourishing to our pet Hamster that he transported from SC to OH. I would recommend Him any time.

Contract Name: Shipment from Round Rock

Date: Dec 21, 2016
Route: From Round Rock, TX to Palmview, TX
Distance: 294 Miles

Robert was really fast. When asked to get it, he was on his way. I was impressed. He also brought help to unload my cycle. Would I use him again? You bet. Thanks Robert for a job well done.

Contract Name: Shipment from Asbury Park

Date: Dec 18, 2016
Route: From Asbury Park, NJ to North Charleston, SC
Distance: 608 Miles

Bobby the man! Great delivery, kept me informed all the way. Highly recommended.

Contract Name: Cats from Rocky Mount

Date: Dec 14, 2016
Route: From Rocky Mount, NC to Pompano Beach, FL
Distance: 684 Miles

Robert was awesome! Very friendly and professional. Took good care of my cats. Both of my cats were comfortable, even the one who doesn't like strangers! When he arrived at the destination, the cats ended up not being able to be delivered to my friend. Robert stayed on the phone with me and helped me find a solution, instead of just dropping them off at shelter. He was very patient with me while I was busy panicking. Robert did deliver my cats back to me. In pretty much a 24 hour period, he picked up my cats from NC, drove down to FL, and drove back up to NC to bring them back. Robert is very reliable and I would always trust him with my cats! Also he has reasonable rates even with the non-delivery fee added in compared to other companies I was looking at. I will definitely be working with him again in the future! Thank you so much! I'm am extremely grateful that he just didn't bring my babies to a shelter when they couldn't be taken.


Date: Dec 10, 2016

Empire Transport is now part of our certified driving team, offering you the most trusted and secure transportation available.


We perform a multitude of services with the correct vehicles and trailers to get the job done with over 10 years experience that includes but is not limited to, animal transfer, Enclosed Auto Shipping for motorcycles and all kinds of cars/equipment and other client needs. Enclosed Auto Shipping provides valuable protection against Mother Nature where open shipping leaves your property vulnerable to damage. We always encourage shippers to get the best deal possible that matches the service they require. Empire Transport only provides expedited service to its clients, with no fee increases. The service we provided to our clients will be a door-to-door service giving the shipper state of mind with 100% cargo coverage on all cargo shipped via Empire Transport. Your cargo is fully covered by the corporations insurance on all our vehicles with no deductible to you. Empire Transport agrees to provide a transport service as close to the agreement as possible in accordance with your instructions so your property is always protected and safe. Golden Key Transport is committed to maintaining your confidence and trust, so the following privacy policy is to protect your personal information. Empire Transports is Commitment to your safty & security our encryption billing software cannot be matche,and only staff trained to handle personal information, complaints or requests will be privy to your info. All Empire Transport agents and contractors with access to personal information are bound to adhere to this policy as part of their contract with Empire Enterprise LLC.
  • Vehicles: Please read the Terms and Conditions: it is imperative the shipper receive their property on schedule. The Shipper shall designate an agent or proxy if for any reason they are unavailable to pickup the cargo on the pickup/drop off day. Empire Enterprise LLC. Requires 24 hour notice if shipper will be late and Empire Enterprise LLC. is not responsible for any storage fees for pickup/delivery at any storage facility. The shipper will have to pay $175.00 for everyday our driver either has to wait for pickup or deliver the cargo. The shipper also agrees to pay all storage fees prior to pick. Pick up and delivery is from your door to door unless restrictions prohibit this service. This agreement and any discussed shipment details supersedes all prior written or oral representation of Empire Enterprise LLC. and constitutes the entire agreement between shipper and Empire Enterprise LLC. and may not be changed except in writing signed by an officer of Empire Enterprise LLC.
  • DBA: Empire Transport
  • US DOT: Ap done
  • EIN DOT: 814207342

Screening & Safety:

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10 Shipments Completed Background Screening Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.