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Reviews for long express in Pemberton,NJ

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long express
Pemberton, NJ

0 Star Rating: Recommended

based on 19 ratings
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44 months on CitizenShipper
16 completed shipments so far
3 cancelled shipments
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from this driver.
Rating:
5/5

Date: May 26, 2017
Comment:

long express is now part of our certified driving team, offering you the most trusted and secure transportation available.

Contract Name: Shipment from Lake Park
Rating:
5/5

Date: Apr 11, 2017
Route: From Lake Park, GA to King George, VA
Distance: 620 Miles
Comment:

Awesome and honest!

Contract Name: Furniture from Kalamazoo
Rating:
4/5

Date: Apr 02, 2017
Route: From Kalamazoo, MI to Eugene, OR
Distance: 1879 Miles
Comment:

No way around it: Joe is abysmal at communication. That said, he got me my stuff. I told him I was in no hurry, and he waited until he had some other reason to get to the Pacific NW. he got me everything I shipped, well packed and full protected, for the price he quoted. A truly decent guy, who has my thanks.

Contract Name: Kitchen Appliances from Dayton
Rating:
5/5

Date: Jan 22, 2017
Route: From Dayton, OH to Newport News, VA
Distance: 456 Miles
Comment:

long express is a first class driver. No matter what problems popped up he over came them and completed a great delivery. Would definitely use again.

Contract Name: Shipment from Plano
Rating:
1/5

Date: Dec 24, 2016
Route: From Plano, TX to Vancouver, WA
Distance: 1618 Miles
Comment:

Settled on a delivery timeframe and date, but long express did not follow through with the delivery. Similar to what everyone else has said, the communication was less than optimal. He did call my client to say that there was not room in his truck and that he would get it the next trip through, which never happened. Good pricing, but please be wary when selecting this shipper.

Contract Name: Furniture from Havre de Grace
Rating:
4/5

Date: Nov 30, 2016
Route: From Havre de Grace, MD to Englewood, FL
Distance: 940 Miles
Comment:

Was nice to work with, allow timing to pick up and delivery as that did change

Contract Name: L108 John Deere Riding Mower
Rating:
4/5

Date: Nov 12, 2016
Route: From Union, CT to Durham, NC
Distance: 551 Miles
Comment:

Very pleasant driver, delivered on time and item was in exact condition as when picked up.

Contract Name: Furniture from Merion Station
Rating:
5/5

Date: Oct 24, 2016
Route: From Merion Station, PA to Baton Rouge, LA
Distance: 1112 Miles
Comment:

Joe did a great job! He was responsive and helpful through the process. He delivered an antique desk and various other items to a client in Baton Rouge after picking them up in PA. I would most certainly use his service in the future! Thanks Joe!

Contract Name: Dirt Bike from Boonville
Rating:
5/5

Date: Oct 10, 2016
Route: From Boonville, NY to Spring, TX
Distance: 1444 Miles
Comment:

I had 2 dirt bikes shipped. Overall i had a great experience. Pick-up was a breeze and so was delivery. I paid cash upon delivery and everything looked great! It took a week to ship from NY to TX. Communication could be a little better, but it was delivered on time, quickly, and cheaper than anyone else. I'll defiantly use this company again in the future!

Contract Name: 2-3 Bedroom Apartment from Plant City
Rating:
4/5

Date: Oct 05, 2016
Route: From Plant City, FL to Houston, TX
Distance: 809 Miles
Comment:

Overall Good. He is not much of a communicator but is a man of his word! Came thru on the date he was suppose to pick up my furniture, and was ahead of schedule. Only thing is, I wish he had more help (he is a single person moving items)

Contract Name: Furniture from Caledonia
Rating:
4/5

Date: Sep 19, 2016
Route: From Caledonia, NY to Dallas, TX
Distance: 1244 Miles
Comment:

A good hard working guy. He works alone so if you have heavy items he may need your help. On time and delivered/picked up when he said he would.

Contract Name: Furniture from Saint Petersburg
Rating:
3/5

Date: Sep 08, 2016
Route: From Saint Petersburg, FL to , NY
Distance: 1021 Miles
Comment:

Joe got the small desk here in one piece for a very reasonable price, and I appreciate his work. However, his communication was sorely lacking prior to pickup and during transit. Even when I requested better communication and made clear that I could not accommodate last-minute notifications for the pickup, the communication line did not improve, and Joe rushed my family and I into a pickup time that we went to great length to coordinate at his last-minute notice, which he then missed due to heavy traffic. The next day, Joe's truck broke down en route, which I was sympathetic about. I had no rush for receiving the item. However, I received no updates from him whatsoever about the new timeline of when he expected the truck to be fixed. I had to initiate every single update, and often ask for clarification or details from short, vague texts. So three stars for getting the job done at a good price, but two stars taken off for the lack of communication.

Contract Name: Furniture from Newburg
Rating:
1/5

Date: Sep 07, 2016
Route: From Newburg, MD to Merrick, NY
Distance: 242 Miles
Comment:

My driver from Citizenshipper never showed up for my shipment. He said his truck broke down and he did not have a different truck to use. I had to book my shipment with a different company. Hopefully he was able to get his truck fixed for his next shipments.

Contract Name: greenlee 1399 bandsaw
Rating:
5/5

Date: Aug 13, 2016
Route: From Atkinson, NH to Peru, IN
Distance: 781 Miles
Comment:

We were very satisfied with our driver. He was very nice and easy to communicate with. We were very happy with the speed of delivery. We will use this driver again. We highly recommend this driver.

Contract Name: Furniture from Hadley
Rating:
5/5

Date: Aug 02, 2016
Route: From Hadley, MA to Fredericksburg, VA
Distance: 383 Miles
Comment:

We just had Long Express transport a fragile secretary desk from Massachusetts to Virginia, and could not have asked for better service! I wasn't the best customer when it came to providing details in a timely fashion, but Long Express was very easy going and patient with all of it. Definitely would recommend to friends and family!

Contract Name: Furniture from Falls Church
Rating:
5/5

Date: Jun 01, 2016
Route: From Falls Church, VA to Oberlin, OH
Distance: 316 Miles
Comment:

Fast, totally professional, perfect service. Thank you, Long Express! We'll be calling again in the future!

Contract Name: 3 Bedroom House from New Market
Rating:
5/5

Date: May 17, 2016
Route: From New Market, TN to Ocala, FL
Distance: 487 Miles
Comment:

Pretty much a move with no bad to say!!!!!

Contract Name: Any Heavy Item from West Palm Beach
Rating:
5/5

Date: May 11, 2016
Route: From West Palm Beach, FL to Kodak, TN
Distance: 671 Miles
Comment:

The driver was awesome. Very friendly and personable. He took care with my shipment. I felt comfortable handing it over to him. I would use him again.

Contract Name: Shipment from Philadelphia
Rating:
5/5

Date: May 07, 2016
Route: From Philadelphia, PA to Delray Beach, FL
Distance: 975 Miles
Comment:

Long Express WAS AMAZING. He picked my shipment up and got it safely to its destination. One would expect that. However, I accidently wrote down the wrong address and was unreachable during the time he was supposed to drop off the shipment. I would be upset with a customer if this was the case. However, once I got in touch with him, corrected the address, and gave him my mom's cell, he completed the shipment. My mom reported that he was super easy going and respectful and just completed everything as if nothing had happened. I feel so bad for the inconvenience but I am so glad that he was so professional and graceful in his dealing with me and my mom. You want to ship with this company. He made a stressful ordeal pretty much stress free. Thank you!

Experience:

26 years driving straight trucks...no accidents..no suspensions............20 years in moving industry............extremely careful. all items will be wrapped and secured for duration of trip...... have a class b licence thus getting your freight to final destination safely and quickly
  • Vehicles: 26 foot box truck
  • DBA: long express
  • US DOT: 2164239

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkFacebook verified
  • checkBackground check

Achievements:

10 Shipments Completed 10 Household Shipments Completed Background Screening Completed DOT Check Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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