Reviews for R T T R in Austin,TX

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R T T R
Austin, TX

based on 22 ratings
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29 months on CitizenShipper
21 completed shipments so far
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Contract Name: Small dog from Frederick
Rating:
5/5

Date: Oct 18, 2017
Route: From Frederick, MD to Pacific Grove, CA
Distance: 2409 Miles
Comment:

Randall is a major sweetheart! Our thedogis ve ana nervous rider, to put it mildly. Randall handled her as if she was his own. He became a part of our trip across country as he gave us text updates, sent pics and called me. He eased my biggest fear about the move; getting my dog transported to me safely! I will absolutely hire Randall again as we made a personal connection.

Contract Name: Cats from University Park
Rating:
5/5

Date: Aug 22, 2017
Route: From University Park, MD to Colorado Springs, CO
Distance: 1486 Miles
Comment:

Awesome service transporting our two cats from MD to CO. Very good to work with, loves animals. Highly recommend Randall.

Contract Name: Medium dog from Falls Church
Rating:
5/5

Date: Aug 18, 2017
Route: From Falls Church, VA to Arvada, CO
Distance: 1488 Miles
Comment:

Randall was fantastic. Very responsive and kept in regular communication. It was clear from the start that he cares a great deal about providing excellent customer service and that he loves the animals.

Contract Name: Small dog from Topeka
Rating:
5/5

Date: Jul 29, 2017
Route: From Topeka, KS to Ashland, KY
Distance: 702 Miles
Comment:

This was a great experience for me and for "my girls"! I moved from Topeka, KS to Ashland, KY which is about 750 miles. Randall picked the girls up, took time to make them feel comfortable and drove them to KY. He provided updates and pictures all along the way. The girls arrived in KY before I did and were dropped off to my dear friend Linda. Randall coordinated with her schedule to make sure their arrival was at a convenient time. If I ever need this service again I will absolutely call him!!

Contract Name: Medium dog from Piketon
Rating:
5/5

Date: Jul 19, 2017
Route: From Piketon, OH to Houston, TX
Distance: 945 Miles
Comment:

Randall was a blessing, He picked up my dog from the Animal Hosp/Rescue Center and was very loving and careful with her as she had her leg removed, they had an 1100 mile trip and he c ared for her as if she was his own, I received texts, pictures and phone calls and I made a new friend! I could not say enough about his energy and love for animals, is amazing. I would highly recomend him for any job. Thanks Randall and Paisley thanks you.

Contract Name: Small dog from Pittsburgh
Rating:
5/5

Date: Jul 08, 2017
Route: From Pittsburgh, PA to Billerica, MA
Distance: 477 Miles
Comment:

Randall answered my ad on CitizenShipper to pick up my Chorkie puppy in Pittsburgh, PA and deliver her to me in Billerica, MA. At first, Randall responded to let me know that he was not available on the days I wanted my puppy shipped. Then I received a second response from Randall stating his plans had changed and he was available to pick up my puppy and get her to me on the dates I requested. I was thrilled and hired him immediately. His references were wonderful and mine is just the same. Randall made sure he texted my breeder to set up a time to meet up to pick up my puppy. Randall texted both the breeder and me throughout the trip letting us both know where they were in their travels. He also hooked us up with GPS, so we could look to see exactly where they were at all times. Randall is a true professional, fantastic with puppies/dogs, prompt, careful, patient, caring man. I would rate him ----- AAA+ If I ever need another CitizenShipper, I would hire Randall again!!

Contract Name: Small dog from Plano
Rating:
5/5

Date: Jul 07, 2017
Route: From Plano, TX to Jacksonville, NC
Distance: 1107 Miles
Comment:

Randall was wonderful throughout the process. He was very patient and prompt answering all my questions and concerns. He arrived on time, was very nice to meet in person, and took good care of our Josie throughout the trip, posting pictures and updates several times a day. Using Glympse, we knew where he was along the way. There was no need to crate Josie, and she road comfortably in his back seat the whole time. I couldn't ask for more. Thank you!

Contract Name: Small dog from Harding
Rating:
5/5

Date: Jul 07, 2017
Route: From Harding, PA to Greenville, SC
Distance: 574 Miles
Comment:

Randall was AMAZING! Very professional and quick to respond during the planning stages of picking up my puppy. Also, kept me updated with pictures and their arrival time to my area during shipment. He also made sure to take my puppy out for breaks during their long trip and kept him well fed and with access to water. I would recommend Randall 100% to anyone with pet transport needs!

Contract Name: Large dog from Frederick
Rating:
5/5

Date: Jun 19, 2017
Route: From Frederick, CO to Allentown, PA
Distance: 1549 Miles
Comment:

Randall was amazing, he made a very stressful move for my family and I less stressful because we knew our pets were well cared for. I would highly recommend him in the future for any pet transport needs.

Contract Name: Large dog from Eglin Air Force Base
Rating:
5/5

Date: Mar 10, 2017
Route: From Eglin Air Force Base, FL to Houston, TX
Distance: 517 Miles
Comment:

We received updates the whole time he was on his way to us. We received several pictures of our pooch in transit. He also brought our dog directly to the airport to meet us and assisted in unloading Sawyer and all of his gear. Amazing.

Contract Name: Medium dog from Tucson
Rating:
4/5

Date: Mar 05, 2017
Route: From Tucson, AZ to Cleveland, TN
Distance: 1507 Miles
Comment:

Showed up on time. Was pleasant. Took care of dog and texted travel updates. Unfortunately, had some car trouble en route that delayed final delivery for 2 days.

Contract Name: Large dog from Farmington
Rating:
5/5

Date: Feb 10, 2017
Route: From Farmington, NM to Lake Charles, LA
Distance: 961 Miles
Comment:

Randall is the BEST!!! He transported my 105 pd Golden doodle puppy from New Mexico to Louisiana. He responded quickly with a quote, and was very professional. Kept me informed of his every move along the way. I would HIGHLY recommend Randall for any of your transport needs.

Contract Name: Small dog from Elgin
Rating:
5/5

Date: Jan 14, 2017
Route: From Elgin, TX to Street, MD
Distance: 1346 Miles
Comment:

I can not say enough about the excellent care that my puppies received during their trip. I can imagine that two small pups traveling in a car and two overnights with them was not an easy feat but Randall cared for the girls as if there were his. We were able to track them the entire time and could tell from frequent stops that their needs were being met. Would definitely recommend his services. Awesome, awesome, awesome. Great communication throughout the process.

Contract Name: Large dog from Plato Center
Rating:
5/5

Date: Nov 23, 2016
Route: From Plato Center, IL to San Antonio, TX
Distance: 1036 Miles
Comment:

I needed to have my puppy transported from IL to TX and was very concerned with finding the right person for the job. After reading Randall's reviews and profile, I accepted his bid. He did not disappoint! He kept me informed the entire journey. I was even able to view their location throughout the entire trip! He sent me pictures along the way and delivered her on time. For anyone in need of this type of service, I HIGHLY recommend Randall, as I would definitely use him again.

Contract Name: Medium dog from Lubbock
Rating:
5/5

Date: Aug 30, 2016
Route: From Lubbock, TX to Las Vegas, NV
Distance: 772 Miles
Comment:

Randall was very trustworthy and caring with a puppy I shipped to the new owner. The pup arrived on time and was well cared for on the trip. I would definitely use Randall's services again!

Contract Name: Large dog from Dripping Springs
Rating:
5/5

Date: Jul 20, 2016
Route: From Dripping Springs, TX to Portland, OR
Distance: 1693 Miles
Comment:

I knew from Randall’s profile and glowing reviews that he was the right choice to transport my two big dogs and fat cat from Texas to Oregon. Sure enough, he kept me posted along the way and even sent me pictures of the boys cuddling in his car and hotel rooms. While I took a different route across the country, it was incredibly comforting to know that my four-legged family was in good hands! I would definitely use Randall again and would highly recommend that other pet owners consider doing the same.

Contract Name: Large dog from Clarksville
Rating:
5/5

Date: Jun 03, 2016
Route: From Clarksville, TN to Martinsburg, WV
Distance: 548 Miles
Comment:

Recently when needing our German Shepherd shipped from TN to WV we really struggled trying to find the right person for the job. Cost was an important factor but seeing who someone was, and making sure they were the right fit for the job was more important. Via Citizenshipper Randall contacted us with a fair quote and we hashed out some smaller details of timeframe before I accepted his bid. Once accepted he called me promptly and we spoke on the phone for almost half an hour about our situation and his usual plans with transportation and his methods. After our call I felt at ease in regards to his ability to pickup and transport our girl. He was incredibly thorough with timeframe checkins the day before, as well as the day of, and arrived right within schedule. If I had to again, I'd pick Randall hands down for his personalized feeling service and his great prices. I was worried about shipping, but with him there was no need to be. As a bonus our GS loved him too!

Contract Name: Cats from Snyder
Rating:
5/5

Date: Oct 31, 2015
Route: From Snyder, TX to Bangor, ME
Distance: 1892 Miles
Comment:

Randall was absolutely amazing. I couldn't have picked a better driver. He was very affectionate with my animals, took very good care of them, and kept me informed every step of the way. Just reading his reviews made me feel like he was the one who would be best to ship my animals across the country. I would recommend him to anyone needing help with their animals. Please choose him.

Contract Name: Medium dog from Gaithersburg
Rating:
5/5

Date: Oct 19, 2015
Route: From Gaithersburg, MD to Austin, TX
Distance: 1315 Miles
Comment:

I had to move to Texas immediately due to my circumstances. As a first time user, with citizenshipper. com, I was thoroughly IMPRESSED with Randall as our carrier. At first I was a little skeptical since it was my first time using this site, but once I spoke and met with him I knew that everything was going to just fine. I knew that my dog was going to be in safe hands. Randall was absolutely fabulous I trusted him from the very beginning he definitely Won my trust Over..... The other thing I was impressed with was that he called my daughter who is currently in Maryland at college 2 hours away. He rearranged his schedule to accommodate hers so that she would not have to miss any classes being a freshman. He also established a meeting point with her so that she would feel comfortable with him, knowingly he was a stranger. They met up at a local park where he spent an hour with both my daughter and Nyla so that she could get accumulated. It worked out to be a fantastic idea During his trip he used an app called glimpse which shows you exactly his location. Any stops he made he kept us informed about everything even down to how much she ate and drank and also took pictures. Everything went well and I highly recommend Randall. I think if anyone is lucky enough to get him as your shipper you also will be impressed. We found him to be very honest, reliable, dependable, professional and wonderful personality. Thank you again Randy for an excellent service god bless you. I will be more than happy to be a reference for your excellent service.

Contract Name: Dogs from Holly Springs
Rating:
5/5

Date: Sep 30, 2015
Route: From Holly Springs, MS to Houston, TX
Distance: 486 Miles
Comment:

Randall communicated with us at every stop and even sent pics of our dog. We'll be using his service again early next year

Contract Name: Annie: one-eyed small Beagle mix
Rating:
5/5

Date: Jul 03, 2015
Route: From San Antonio, TX to Canyon, TX
Distance: 423 Miles
Comment:

RM went above and beyond to help me relocate my pet Annie from San Antonio, TX to Canyon, TX. He planned an hour for the meet and greet so Annie could get used to him before the onset of the trip. RM was well prepared w/an itinerary, a pillow, a blanket, water, and a first aid kit. He touched base w/myself and her new owner along the way, including pictures. Annie could not have had a better companion during this transition in life. Thank you RM!

Rating:
5/5

Date: Apr 30, 2015
Comment:

R T T R is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

***Hello! Thank you for taking time to read my entire profile, my reviews, and for viewing my photo gallery (all photos were taken by me) as you thoroughly read competing drivers' reviews and profiles and view their photo galleries. Feel free to contact me with any questions about your shipment.*** A B O U T M E: I'm a trustworthy, caring, patient, animal-loving person with proven, excellent customer service and driving skills, who successfully transports pets across the country. I’m a pet owner, an animal enthusiast and I love driving. A good combination for the job. If you're looking for the driver who submits the lowest bid, please continue looking because I'm not that person. I transported my pets across the country when I relocated after university graduation, and since then I've enjoyed helping clients with pet transportation and pet sitting. Pictures are worth a thousands of words, that's why I've included photos of pets I've sat for as well as transported. I keep my gallery updated with current transport photos from the road. There are photos of my car's cargo space as well. A B O U T M Y S E R V I C E S: My mission is to make the transport process stress-free for you and your pet by providing a turnkey, white-glove, reliable service. I'll be the driver who completes your transport, not someone else I’ve hired and I don't bring along family members or friends. This reduces the stress on the pet. I’ve a 5-star average rating on Citizen Shipper, with zero cancellations and zero 1-star ratings, and I intend to keep it that way. Your pet deserves a nice, quiet environment, and that's what I provide. Each shipment I'm awarded gets individualized care. I don’t group shipments together in my vehicle, as other drivers do, because I won't compromise your pet's (or my) health, safety and comfort just to earn more money. Your pet will ride comfortably in a climate controlled environment year round, as my A/C and heating work well. Fuel, food, highway tolls and lodging costs (if applicable) are included in my bids. The lowest bids don't mean high-quality service by any means. If the trip requires overnight stays, I keep your pet safe with me in my hotel room instead of a car, van, truck or a big-rig in a roadside rest area, as other drivers do to keep their bids low. I structure my pricing to accommodate for these costs, which is why my bids can be higher than others. I'm here to provide a reliable service and make a living. I take pride in providing a premium transport service and I conduct my business professionally and with a personal touch. C O M M U N I C A T I O N: I stay in constant contact with clients through a GPS app while I'm on the road, before pick up until drop off. The app lets clients visually track my progress on a map, allowing them to know the precise location of their pet while we're on the road. I also send text updates and pictures from the road. P R O V I S I O N S: It’s best for clients to provide food and treats, carrier(s), disposable litter boxes, litter, if necessary, but I provide water, water and food bowls, a small retractable leash with small harness, beach towels for your pet to lounge on in the back seat and a first aid kit just in case. I also provide sun shades to prevent direct sunlight on your pet during hot summer months. P A Y M E N T: I accept PayPal (no e-checks, immediate transfers only), cash and checks. I prefer this payment schedule: 1/4 upon booking (or my 1st night on the road), 1/4 upon pick up and the remaining 1/2 upon delivery. I am flexible with payment terms depending on your needs and the logistics of the trip. Tips are greatly appreciated. I'm proud of the business I've built and it shows in the quality of my service, my reputation on Citizen Shipper and many satisfied customers and pets! I look forward to helping you with your shipment. Thank you for taking time to read my profile. Happy shipping!
  • Vehicles: 2004 Volvo V40 wagon with ample back seat and cargo space for pets in and out of carrier. I can accommodate large-sized, collapsible, plastic and metal carriers as well. There are photos of my cargo space in my photo gallery.
  • DBA: R T T R

Screening & Safety:

  • checkEmail verified
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  • checkPhone verified
  • checkFacebook verified
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Achievements:

10 Shipments Completed 10 Pet Shipments Completed Background Screening Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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