CitizenShipper reviews

Medium dog from Chicago

Chicago, IL → Kansas City, KS

Shane is hands down the best customer service experience I could have ever expected in transport of our dog! We were really nervous at not having ever used a service like this! We knew we had to stay flexible given the nature of the business and value received. I can only imagine all the variables drivers have to deal with, weather, coordinating with numerous people on their pick ups and drop offs and their own work schedules..., Shane handled communication so very well regarding drop off and pick up times as they flexed. We booked last minute and very lucky to get him on such short notice! He had the most gushing reviews which is why we chose him, and now we get to share our awesome awesome! He spent time with our dog and I before taking off and that brought me and our family such comfort. Shane is an amazing soul and spirit, our Stella sensed it immediately! I know she had an adventure!! We have shared custody of Stella and Shane is our man! I will be sure to give more notice next time to be fair to him! Not enough stars to truly rate him!

Won by Shane's Smooth Ride for $401

Small dog from Beckley

Beckley, WV → Charleston, SC

Shane is a loving caring Pet Transporter and lives up to his arrival times and dates as much as is humanely possible. He let my doggie stop for several pee breaks and he picked her up on the shortest notice! - Which (all my fault!) was insane. Rest assured your pet is in good hands with Shane. All The Best!

Won by Shane's Smooth Ride for $525

Medium dog from Miami Beach

Miami Beach, FL → East Northport, NY

Bobby was very communicative with me the whole trip - updating me on his location and letting me know how my puppy was doing. Would definitely use him again!

Won by Empire Transport for $325

Furniture from Atlanta

Atlanta, GA → Cornelius, NC

Quick delivery, personable guy, good price. Thanks!

Won by Empire Transport for $200

Shipment from Bradford

Bradford, PA → Havelock, NC

Shane did a fantastic job. I would hire him again and will if I have anything to move again. Delivered the cargo with no damage and in an incredibly timely manner. By and large a great experience.

Won by Shane's Smooth Ride for $650

Small dog from Elgin

Elgin, TX → Street, MD

I can not say enough about the excellent care that my puppies received during their trip. I can imagine that two small pups traveling in a car and two overnights with them was not an easy feat but Randall cared for the girls as if there were his. We were able to track them the entire time and could tell from frequent stops that their needs were being met. Would definitely recommend his services. Awesome, awesome, awesome. Great communication throughout the process.

Won by R T T R for $650

Medium dog from Charlotte

Charlotte, NC → Lansing, MI

Excellent, couldn't be more pleased with the service.

Won by Camilla E for $285

1 Bedroom Apartment from Onancock

Onancock, VA → New Orleans, LA

Christopher is a hard worker and all around good guy. Showed up on time and got us there on time.

Won by Christopher M for $1200

Small dog from Nicholasville

Nicholasville, KY → Klamath Falls, OR

She got my puppy here as scheduled even with extreme winter weather conditions! Very responsive and kept me updated.

Won by Your Pets Nana for $450

Kitchen Appliances from Savannah

Savannah, GA → Jay, FL

I never meet Shane but by the end i felt like i knew him a long time. He was a little off scedule due to having a flat on a sunday night but stuck with it and got the job done safely. The seller of the refigerator i had him pick up said she was going to hire him herself that he was very nice and took great concern handeling my old fridg. He made deliverey on time and safely. My wife said he was very polite. I recommend him for your services with confidence.

Won by Shane's Smooth Ride for $475.01

Cats from Evanston

Evanston, IL → Verona, WI

great guy

Won by Leo W for $135

Medium dog from Chicago

Chicago, IL → Redding, CA

Hussein was great and I would highly recommend him for safely delivering your pet and anything for that matter. He communicated with us often, including regular updates with pictures to put us at ease about the trip. Thanks Hussein!

Won by Hussein H for $500

Cats from Franklin

Franklin, OH → Lemoore, CA

Did an awesome job getting our two cats across country. Thanks again and keep up the good work!

Won by Hussein H for $500

Medium dog from Fort Meade

Fort Meade, MD → Montgomery, TX

Awesome job. Guys were great and very accomadating. Delivery was swift and the dog was treated very well.

Won by Empire Transport for $400

Medium dog from Macomb

Macomb, MI → Coalmont, TN

Nana truly lives up to her name. She treated my beagle like her own. She even let him sleep in the bed with her.... I never did that. My dog arrived at destination happy and trauma free. She knew my situation and was very compassionate. If you need to transport a dog please please use Nana. You will not be disappointed.

Won by Your Pets Nana for $215

Shipment from Winter Park

Winter Park, FL → South Pasadena, CA

Made excellent time! Took pictures of my pups the whole way reassuring me they were safe . And got here in 3 days which was Orlando to LA which was a very long way. I had my babies for New Year's Eve! Thank you Hussein ! I highly recommend.

Won by Hussein H for $650

Electrical from Crestwood

Crestwood, KY → Bellmore, NY

Delivered my TV safe and sound. Quick turnaround and amazing person to deal with.

Won by Empire Transport for $330

Small dog from Greenville

Greenville, NC → High Point, NC

On time! What more can we say...

Won by Hussein H for $125

Furniture from Clearwater

Clearwater, FL → Albuquerque, NM

Packaging was awesome. My stuff arrived perfectly. The only feedback I have is more communication! There were just a couple times I felt there could have been more communication about the status of the shipment.

Won by Central Florida Lifestyles, LLC for $750

Cats from Auburn

Auburn, AL → Mankato, MN

We were extremely emotional having someone have to transfer our cats from Alabama to Minnesota. Shane and his wife reassured us repeatedly that they would treat them like part of their family. The cats arrived safely and we would definitely use his service again. Thanks!

Won by Shane's Smooth Ride for $800

Furniture from Guilford

Guilford, CT → Atlanta, GA

Harrison was awesome. Thanks!

Won by Giga International Co Ltd for $500

Long Distance from Irving

Irving, TX → Shreveport, LA

Matt was very polite and kept in close contact with me the entire journey! He made my first experience with Citizen Shipper a pleasure! Thanks Matt!

Won by Matt M for $150

Small dog from Lone Jack

Lone Jack, MO → Deptford Township, NJ

I am so happy Shane drove my puppy! He came from Missouri to New Jersey and took great care of my baby boy. He checked in often with me. He took his time and didnt rush which made me feel my puppy was safe. I highly recommend Shane for any of ur transporting needs!

Won by Shane's Smooth Ride for $350

Large dog from Hanover

Hanover, MD → Meridian, ID

Hussein was great. He shipped my puppies from Maryland all the way to Idaho promptly. He also sent us pictures daily. I would recommend Hussein for puppy shipping anytime!

Won by Hussein H for $400

Shipment from Columbia

Columbia, SC → Brookville, OH

Robert was very informative and professional from start to finish. He was also very kind and nourishing to our pet Hamster that he transported from SC to OH. I would recommend Him any time.

Won by Empire Transport for $200

Shipment from Round Rock

Round Rock, TX → Palmview, TX

Robert was really fast. When asked to get it, he was on his way. I was impressed. He also brought help to unload my cycle. Would I use him again? You bet. Thanks Robert for a job well done.

Won by Empire Transport for $225

Antique Vehicle from Urbandale

Urbandale, IA → Indianapolis, IN

Shane did it all right. Best price by far of two sites and many competitors, Talked to me more than my own mother regarding timing, location, etc. Actually earlier than expected which was a bonus. If you need transport of anything and he bids for it, pick him right away. I will go directly to him next time.

Won by Shane's Smooth Ride for $375

Boxes from Indio

Indio, CA → Bend, OR

I can't say enough good things about Shane and the job he did moving our personal home belonging from Palm Springs to Bend Oregon. We had a very short time table to complete the move and asked a lot of Shane to cater to our tight time schedule.. We put him under the gun and he meet everyone of our request. Shane truly is a man that will complete the mission. Not only did we enjoy Shane but he became someone I would highly recommend to anyone in need of getting things moved across this country.. Your the best Shane!!!!!!! Thanks Ed & Sandi

Won by Shane's Smooth Ride for $1000

Cats from Las Vegas

Las Vegas, NV → Grand Rapids, MI

Simply put, Jane is my hero. My significant other and I are currently in the middle of conducting a split move, with him having already moved to our new destination while I stayed behind to tie up loose ends at our old one. We needed to somehow ship our two cats across the country, and since we are on a budget, air shipping--which would have cost over a thousand dollars, excluding the required vet visits for vaccination updates and travel paperwork--was not an option for us. I posted a job on CitizenShipper in near-desperation, determined to not let our only option be to return one or both cats to the shelter, and Jane took it. She has been wonderful, and that is putting it mildly. Jane arrived the night before I left to join my significant other in our new home to retrieve our cats, which was four days ago, and my partner was able to meet with her near the intended destination earlier this evening to pick them up and take them home. She accomplished this on very little sleep, in the mist of a nationwide freeze, with other animals for other people's jobs in the car as well. Jane has been a godsend; I don't know if we would have been able to keep one or either of our cats had she not done for us what she has. Thank you so much, Jane! I don't think I'll ever be able to describe how grateful I am for you and the tremendous efforts that you've made in the last few days, but know that I deeply appreciate your help. I hope you get some much-deserved rest and have a great holiday! <3

Won by Your Pets Nana for $300

Shipment from Asbury Park

Asbury Park, NJ → North Charleston, SC

Bobby the man! Great delivery, kept me informed all the way. Highly recommended.

Won by Empire Transport for $450

Cats from Rocky Mount

Rocky Mount, NC → Pompano Beach, FL

Robert was awesome! Very friendly and professional. Took good care of my cats. Both of my cats were comfortable, even the one who doesn't like strangers! When he arrived at the destination, the cats ended up not being able to be delivered to my friend. Robert stayed on the phone with me and helped me find a solution, instead of just dropping them off at shelter. He was very patient with me while I was busy panicking. Robert did deliver my cats back to me. In pretty much a 24 hour period, he picked up my cats from NC, drove down to FL, and drove back up to NC to bring them back. Robert is very reliable and I would always trust him with my cats! Also he has reasonable rates even with the non-delivery fee added in compared to other companies I was looking at. I will definitely be working with him again in the future! Thank you so much! I'm am extremely grateful that he just didn't bring my babies to a shelter when they couldn't be taken.

Won by Empire Transport for $250

Small dog from Morrow

Morrow, GA → Newark, NJ

Tiffiney transported a 10 week old pup from Atlanta to NJ...She kept me in the loop along the way and easily adapted to delivery changes. I would definitely utilize her services again.

Won by Tiffiney W for $250

Long Distance from Milton

Milton, WV → Marquette, MI

Driver responded with a great price, picked up the shipment in the morning and delivered that evening. Updates were provided along with the way and delivery was on time. Would recommend and use again - thank you.

Won by FlowFlexxpress for $200

Large dog from Wichita

Wichita, KS → Charlotte, NC

She was reasonably priced, easy to work with and kept me informed every step of the way! I would definitely recommend to anyone!

Won by Tiffiney W for $325

Furniture from Havre de Grace

Havre de Grace, MD → Englewood, FL

Was nice to work with, allow timing to pick up and delivery as that did change

Won by long express for $800

Medium dog from Saint Clair

Saint Clair, MO → Marysville, WA

Dan did such a good job transporting my golden lab, he sent updates&pictures; and he could work with my budget. When my dog was delivered he was very happy, which was one of my main worries as he was traveling from MO to WA as a puppy. If it weren't for Dan I would not have my dog right now.

Won by Bankitsafe Transportation for $350

Shipment from Wilmington

Wilmington, NC → Amarillo, TX

Could not have been more pleased, worked around schedules and hurricane with absolute professionalism. Highly recommended.

Won by David M for $500

Large dog from Plato Center

Plato Center, IL → San Antonio, TX

I needed to have my puppy transported from IL to TX and was very concerned with finding the right person for the job. After reading Randall's reviews and profile, I accepted his bid. He did not disappoint! He kept me informed the entire journey. I was even able to view their location throughout the entire trip! He sent me pictures along the way and delivered her on time. For anyone in need of this type of service, I HIGHLY recommend Randall, as I would definitely use him again.

Won by R T T R for $595

Dirt Bike from Silverdale

Silverdale, WA → Pageland, SC

Shane kept well in touch. Had a few bumps in the road working around schedules but my bike was delivered in a well manner and Shane was a very well mannered person. 10/10 would recommend and use Shane again

Won by Shane's Smooth Ride for $450

Shipment from State College

State College, PA → Winnemucca, NV

Awesome. Fast and friendly

Won by Roadway Shipping for $1450

Medium dog from Fort Lauderdale

Fort Lauderdale, FL → Denver, CO

I would give her 100star service she is the best ...

Won by Tiffiney W for $500

Shipment from Laredo

Laredo, TX → ,

Brian was awesome he communicated with me throughout the process and made me feel very comfortable that my products was in good hand. I would definitely use him again and refer him to everyone.

Won by Trucks of Austin for $209

Medium dog from South Plainfield

South Plainfield, NJ → Tempe, AZ

He was amazing came fast and made it there safe with a happy dog I would recommend his service to anyone I will for sure use him again!

Won by Bankitsafe Transportation for $400

Tractor from College Grove

College Grove, TN → North Liberty, IA

Very friendly people! Great pricing on shipping, the shippers we used were A husband and wife team, both very friendly and did a great job for us thank you very much!

Won by Roadway Shipping for $750

Shipment from Winterhaven

Winterhaven, CA → Middleburg, FL

Shane hauled a motorcycle and golf cart for me from California to Florida. Items arrived safe and sound! Couldn't be happier! He kept me well informed as pick up and delivery progressed. Would do business with again! Thank You Shane!!!

Won by Shane's Smooth Ride for $1075

L108 John Deere Riding Mower

Union, CT → Durham, NC

Very pleasant driver, delivered on time and item was in exact condition as when picked up.

Won by long express for $300

Furniture from Baltimore

Baltimore, MD → Tempe, AZ

Pick up date changed several times but once he had my things he was quick and on time

Won by David M for $700

Dirt Bike from Dover-Foxcroft

Dover-Foxcroft, ME → Bend, OR

He was on time, polite, and very careful with my cargo. He constantly updated me with his location and arrival time. I will definitely book hm again.

Won by Shane's Smooth Ride for $2500

Medium dog from Arizona City

Arizona City, AZ → Winston-Salem, NC

David brought my 3 dogs from Az to NC, all arrived safely. I know he was good to my fur babies cuz after they arrived, they continued to run to David.

Won by David M for $1000

Small dog from Detroit

Detroit, MI → Pennsauken Township, NJ

Shane was the best kept in good contact with me on his every move got my dog home safe and sound I would most definitely use his services again and I would definitely recommend him to all my family and friends that buy and ship dogs. Thanks Shane.

Won by Shane's Smooth Ride for $325